IELTS Writing Task 1

Faulty Laptop Formal Complaint

An IELTS Writing Task 1 General Training letter prompt. Read the scenario carefully, then respond with the required tone and three bullet points in a timed session.

General TrainingHard
Estimated time

20 min

Credits

2

Recommended length

150+ words

Question Prompt

Review the prompt carefully before you open the timed writing workspace.

Write a formal complaint letter to the store manager about a faulty laptop purchased online.

How to Approach This Question

A quick, practical checklist for this specific task type.

  1. 1

    Use a formal salutation (Dear Sir/Madam) and sign-off (Yours faithfully) — no contractions, no casual tone.

  2. 2

    Address each of the three bullet points in its own paragraph with clear topic sentences.

  3. 3

    Request or state the action you expect explicitly in the closing paragraph before signing off.

  4. 4

    Aim for 160–180 words in 20 minutes while keeping sentence structure varied.

Formal Letter·Hard

Key Topic Vocabulary

Useful terms and concepts to weave into your answer for this prompt.

faultylaptopcomplaintrefundcustomer service

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Official IELTS criteria focus

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